Customer Support

Cable Entertainment Support


Internet Technical Support


Digital Phone Support



Frequently Asked Questions

Can I set up auto pay through my bank?

Yes, you can, however please allow for mailing time.

What type of payments can be made by phone?

We now take credit, debit, and also ACH savings/checking payments.

Do I have to call Julie before I do any digging?

Yes, you need to call Julie before doing any digging. Dial 811 or visit

When will they bury my cable?

Once we have a temporary line laid out we will call Julie and within a week or two we will come back to bury your cable line. This is also dependent on ground conditions. Heavy rains or frozen ground puts the work out a little bit longer.

Should I be able to get my Tel-Star services to work, while the power is out, with a generator hooked up?

Your services will not be restored until the power outage in your area is restored.

Contact Us



place  1295 Lourdes Rd.
Metamora, IL 61548

Additional Contact Info

phone  888-842-0258
local_printshop  309.383.2657

Office Hours

schedule  Monday-Friday | 8 am – 5 pm

Customer Support - Contact Us

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