Customer Support

Cable Entertainment Support

1-888-842-0258

Internet Technical Support

1-888-529-5694

Digital Phone Support

1-888-529-5694

FAQs

Frequently Asked Questions

Can I set up auto pay through my bank?

Yes, you can, however please allow for mailing time.

What type of payments can be made by phone?

We now take credit, debit, and also ACH savings/checking payments.

Do I have to call Julie before I do any digging?

Yes, you need to call Julie before doing any digging. Dial 811 or visit www.illinois1call.com

When will they bury my cable?

Once we have a temporary line laid out we will call Julie and within a week or two we will come back to bury your cable line. This is also dependent on ground conditions. Heavy rains or frozen ground puts the work out a little bit longer.

Should I be able to get my Tel-Star services to work, while the power is out, with a generator hooked up?

Your services will not be restored until the power outage in your area is restored.

Contact Us

 

Address

place  1295 Lourdes Rd.
Metamora, IL 61548
 

Additional Contact Info

phone  888-842-0258
local_printshop  309.383.2657
 

Office Hours

schedule  Monday-Friday | 8 am – 5 pm

Customer Support - Contact Us

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